Frequently Asked Questions
Why did my certification lapse? In the summer of 2021, due to the significant growth of 21/64’s advisor community, we shifted to a fee-based certification model. Most certifying bodies ask members for a periodic fee to maintain “certification status.” This revenue allows us to provide ongoing benefits (e.g., discounts on tools and workshops), and covers the ever-growing administrative costs of maintaining a robust training program. After a decade of certifying professionals around the world, we instituted an annual certification renewal fee of $65. To streamline the shift, we asked that advisors process payments via credit card on our website. Admittedly, we did a poor job communicating this change with our advisor community. Despite several bulk emailings, many of you “did not get the memo” and to this day remain unaware that you are no longer technically certified.
What happens if I do nothing? If you elect not to renew your certification, you will no longer have access to your 21/64 Certified Advisor benefits. These include discounts on tools and trainings, inclusion in the 21/64 directory of certified advisors, and usage of the 21/64 badge on your LinkedIn page or in your email signature. Additionally, you will lose direct access to hundreds of other certified advisors from around the globe via our proprietary web platform, 21/64 Connect.
What do I get with the Learning Community? Certified Advisors who are part of the Learning Community have access to all 21/64 workshops at no additional cost, exclusive access to Learning Community events, and additional Learning Community discounts on trainings. This chart spells out how the Learning Community extends the value of your advisor certification.
What happens after one year? You will receive an email from us one week prior to your renewal date in 2024 alerting you to the upcoming renewal fees. At any time, you have the right to cancel your certification. If you are in the Learning Community, you can downgrade to the basic certification level at any time.
What if I have more questions? Contact Community Engagement Director, Rich Polt at [email protected].
